Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Home2 Suites by Hilton Pigeon Forge
Below are the verified reviews from guests that we have booked recently:
"We had a wonderful stay!"
Overall Score5.0/5
This hotel is one of the better I have stayed at. The staff was polite and very accommodating and the property was very clean and inviting. The hotel is a great place to travel with a pet:).
Lynn M. (Individual traveler, booked 1 room), from
09-Jan-2022 Verified Review, stayed from Thu Jan 06 to Sat Jan 08 2022 at a $118.99 average nightly rate.
"Hotel very very clean. Staff excellent."
Overall Score4.0/5
My husband became ill before check in and the front desk called me when the room was ready much earlier. Michelle was very helpful, offering water and food for him. She also offered to call an ambulance if needed. She was so very kind and helpful even though my reservation was made thru a third party she tried to help me cancel the balance of our stay which was very trying. We were there to celebrate our 56th wedding anniversary and do hope to return next year. We’ve stayed n more upscale hotels but I simply love Home two Suites, the layout and space of the rooms is perfect. Thanks again to Michelle.
Cheryl T. (Individual traveler, booked 1 room), from
21-Sep-2021 Verified Review, stayed from Sat Sep 18 to Tue Sep 21 2021 at a $286.99 average nightly rate.
"First time staying here, room was clean and ready."
Overall Score4.0/5
The hotel was very nice. The breakfast bar was good. The front desk receptionists could be a little more friendly. Seemed like they were annoyed we were here.
Ricardo M. (Individual traveler, booked 1 room), from
10-Aug-2021 Verified Review, stayed from Sat Aug 07 to Wed Aug 11 2021 at a $153.21 average nightly rate.
"Excellent"
Overall Score5.0/5
Comfortable room and great service.
Diana J. (Individual traveler, booked 1 room), from
04-Apr-2021 Verified Review, stayed from Wed Mar 31 to Fri Apr 02 2021 at a $232.99 average nightly rate.
"Great stay and great hospitality."
Overall Score4.0/5
We went to Pigeon Forge for a volleyball tournament at the LeConte Center and booked this hotel having never stayed there. During the check in, the computer system was down so we had a bite to eat in the lobby. They brought our keys to us while we were eating. The lady at the front desk was extremely friendly and apologetic for the delay. Room was great, only disappointment was the door to the bathroom was a barn door type that left visable gaps when closed. Would definitely stay again.
Kris H. (Individual traveler, booked 1 room), from
24-Jan-2021 Verified Review, stayed from Fri Jan 22 to Sun Jan 24 2021 at a $93.99 average nightly rate.
"Great Hotel!"
Overall Score5.0/5
Love this hotel! Staff was so friendly and helpful! Rooms super clean and spacious!
Stephanie D. (Individual traveler, booked 1 room), from
17-Mar-2019 Verified Review, stayed from Fri Mar 08 to Mon Mar 11 2019 at a $137.28 average nightly rate.
Summary of Verified Reviews
93
Excellent
Summary of 846 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Excellent hotel. Great rooms in excellent location. Awesome vibe."
Location
95/100
133 reviews
"Great location, reasonable parking, and good sightseeing."
WiFi
86/100
5 reviews
"Good wifi quality."
Vibe
85/100
12 reviews
"Awesome vibe."
Cleanliness
80/100
145 reviews
"Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms."
Amenities
78/100
50 reviews
"Nice building."
Service
78/100
131 reviews
"Service is professional and friendly."Complaints about housekeeping and reception.
Room
77/100
229 reviews
"Large rooms, and good minibars."Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds.Decently clean rooms with okay furniture and beautiful views.Kitchenette is acceptable. Shower can be a problem.
Comfort
69/100
133 reviews
"Large, relatively comfortable, not so noisy rooms, but beds are not so pleasant."
Breakfast
65/100
109 reviews
"Breakfast is average."
Value
50/100
16 reviews
"Fairly good value for money."
Wellness Area
11/100
9 reviews
"Wellness & sports facilities could be improved."
Rated 89/100 based on reviews from families.
"Awesome vibe. Clean."
Location
95/100
44 reviews
"Great location with good parking availability."
Vibe
84/100
8 reviews
"Awesome vibe."
Pool
83/100
31 reviews
"Great pool."
Service
81/100
44 reviews
"Friendly service."
Cleanliness
76/100
54 reviews
"Clean hotel facilities. Room cleanliness is acceptable."
Amenities
75/100
15 reviews
"Nice building."
Room
74/100
86 reviews
"Large rooms, and good minibars."Room is okay, but bathrooms are below average and beds are poor.Poorly-maintained rooms with subpar kitchenettes.
Breakfast
69/100
44 reviews
"Breakfast is average."
Comfort
66/100
55 reviews
"Large, relatively comfortable, not so noisy rooms, but beds are not so pleasant."
Value
48/100
5 reviews
"Value for money could be better."
Rated 87/100 based on reviews from couples.
"Spacious rooms."
Location
94/100
16 reviews
"Great location."
Cleanliness
84/100
16 reviews
"Clean hotel facilities."
Amenities
78/100
7 reviews
"Nice building."
Room
76/100
34 reviews
"Large but poorly-maintained rooms, and uncomfortable beds."
Service
75/100
15 reviews
"Friendly service."
Comfort
68/100
24 reviews
"Reasonably comfortable, large rooms, but disliked beds."
Breakfast
62/100
16 reviews
"Breakfast is average."
Rated 88/100 based on reviews from all travelers.
"Excellent hotel. Great rooms in excellent location. Awesome vibe."
Location
95/100
133 reviews
"Great location, reasonable parking, and good sightseeing."
Vibe
83/100
11 reviews
"Awesome vibe."
Cleanliness
80/100
144 reviews
"Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms."
Service
80/100
130 reviews
"Service is professional and friendly."Complaints about housekeeping and reception.
Room
77/100
226 reviews
"Large rooms, and good minibars."Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds.Decently clean rooms with okay furniture and beautiful views.Kitchenette is acceptable. Shower can be a problem.
Amenities
77/100
49 reviews
"Nice building."
Comfort
69/100
133 reviews
"Large, relatively comfortable, not so noisy rooms, but beds are not so pleasant."
Breakfast
65/100
107 reviews
"Breakfast is average."
Value
52/100
15 reviews
"Fairly good value for money."
Wellness Area
11/100
9 reviews
"Wellness & sports facilities could be improved."
Rated 88/100 based on reviews from families.
"Awesome vibe. Clean."
Location
95/100
44 reviews
"Great location with good parking availability."
Vibe
84/100
8 reviews
"Awesome vibe."
Pool
83/100
31 reviews
"Great pool."
Service
81/100
44 reviews
"Friendly service."
Cleanliness
76/100
54 reviews
"Clean hotel facilities. Room cleanliness is acceptable."
Amenities
75/100
15 reviews
"Nice building."
Room
74/100
84 reviews
"Large rooms, and good minibars."Room is okay, but bathrooms are below average and beds are poor.Poorly-maintained rooms with subpar kitchenettes.
Breakfast
69/100
43 reviews
"Breakfast is average."
Comfort
66/100
55 reviews
"Large, relatively comfortable, not so noisy rooms, but beds are not so pleasant."
Value
48/100
5 reviews
"Value for money could be better."
Rated 83/100 based on reviews from couples.
"Spacious rooms."
Location
94/100
16 reviews
"Great location."
Cleanliness
84/100
16 reviews
"Clean hotel facilities."
Amenities
78/100
7 reviews
"Nice building."
Room
76/100
34 reviews
"Large but poorly-maintained rooms, and uncomfortable beds."
Service
75/100
15 reviews
"Friendly service."
Comfort
68/100
24 reviews
"Reasonably comfortable, large rooms, but disliked beds."
Breakfast
62/100
16 reviews
"Breakfast is average."
Customer Reviews of Home2 Suites by Hilton Pigeon Forge
4.7 of 5Overall
4.7 of 5Amenities
4.7 of 5Cleanliness
4.7 of 5Comfort
4.7 of 5Condition
4.8 of 5Neighborhood
4.7 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
When you stay at Home2 Suites by Hilton Pigeon Forge in Pigeon Forge, you'll be in a national park, within a 15-minute walk of Island at Pigeon Forge and LeConte Center At Pigeon Forge. This hotel is 0.7 mi (1.2 km) from Great Smoky Mountain Wheel and 1.6 mi (2.6 km) from Titanic Museum.
A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Make yourself at home in one of the 107 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and microwaves. Wired and wireless Internet access is complimentary, and LCD televisions with premium TV channels provide entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
LeConte Center At Pigeon Forge - 0.5 km / 0.3 mi Great Smoky Mountain Murder Mystery Dinner Show - 0.7 km / 0.4 mi The Comedy Barn Theater - 1.1 km / 0.7 mi Dolly Parton's Smoky Mountain Adventures - 1.1 km / 0.7 mi Lumberjack Feud - 1.1 km / 0.7 mi Xtreme Racing Center - 1.2 km / 0.7 mi Island at Pigeon Forge - 1.2 km / 0.7 mi Great Smoky Mountain Wheel - 1.2 km / 0.7 mi Arcade City - 1.2 km / 0.8 mi Pigeon Forge Snow - 1.2 km / 0.8 mi Rockin' Raceway Arcade - 1.3 km / 0.8 mi Elvis Museum - 1.3 km / 0.8 mi Pigeon Forge Gem Mine - 1.5 km / 0.9 mi The Track - 1.5 km / 0.9 mi The Ripken Experience - Pigeon Forge - 1.5 km / 0.9 mi
The nearest major airport is McGhee Tyson Airport (TYS) - 58.1 km / 36.1 mi
Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
Be sure to enjoy recreational amenities, including an indoor pool, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Green Sustainability
The Home2 Suites commitment to sustainability is reinforced throughout every aspect of the brand.• Home2 Suites partners with three vendors that provide carpet tiles that offer a recycled content productand/or have sustainable work practices that align with Home2 Suites. Modular carpet tiles are not only a hipand economical way to carpet the hotel, but the tiles include 35-65 percent pre-consumer recycled contentas well as being 100 percent post-consumer recyclable• Multiple surfaces and materials used in the hotel are made of recycled content• Containers in the breakfast areas are made of recycled glass and renewable bamboo• The front desk, Home2MKT and Oasis counters and high top tables all feature a solid surface made ofpre-recycled and post-recycled material• Recycling centers are provided in the community space and vending/back-of-house areas• Guest rooms provide a tote for carting recyclables to designated receptacles• Dishes, glasses, mugs and cutlery are used instead of disposable place settings• Light Touch and Full Clean housekeeping practices• CFL light bulbs are in all lighting fixtures• Energy Star appliances are in suites, including refrigerator, dishwasher and microwave oven• Low-flow showers and faucets• Bulk bath amenities• Dual-flush toilets• Saline-based indoor or outdoor pools using natural minerals and less harsh chemicals• Landscaping around every hotel includes indigenous plants which significantly minimize waterusage and irrigation needs
Local Shuttle Info: The Fun Time Trolley's main office and trolley terminal is located at 186 Old Mill Ave., beside Patriot Park and just a few feet from the towns historic "Old Mill". With a fleet of more than thirty trolley buses, the Fun Time Trolley services the city of Pigeon Forge and a portion of Sevierville. With the purchase of an all day wristband you can ride all day for $2.50, hopping off and on the trolleys as often as you like. When visiting our are area just locate a Fun Time Trolley shelter (closest to the Hotel at the LeConte Convention Center) and they’ll be along shortly to pick you up!
Breakfast Information
With a variety of cereals, oatmeal, artisan sandwiches, yogurt, fruit and assorted toppings, the Inspired Table™ is a free continental breakfast you can truly make your own. With more than 400 possible breakfast combinations, our breakfast is guaranteed to fit any lifestyle.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 75
Maximum number of pets per room 2
Pet maximum weight in kg is 34
Pets allowed
Pets allowed, $100.00 Non-refundable fee, 75 lbs maximum
Parking Info
Outside parking lot will be complimentary for all overnight guests.
Internet / WiFI
Guest wifi is complimentary.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 100.00 per accommodation, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The seasonal pool will be open from May to September.
Pool access available from 9 AM to 11 PM.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Home2
Full in-suite kitchens with 42" Flat-panel HDTVs
Free Continental Breakfast
On-site convenience store
Saline swimming pool
Outdoor fireplaces, firepit, and patio grills
Spin2Cycle and guest laundry services
Local area transportation
The Home2 highlights above are subject to change without notice.