TRU by Hilton Pigeon Forge Tn

2815 Teaster Lane, Pigeon Forge, TN 37863 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Island at Pigeon Forge
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Very Good
4.0/5

Based on 290 guest reviews

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  • Free WiFi
  • Wheelchair-accessible pool
  • Number of outdoor pools - 1
  • Number of indoor pools - 1
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Free continental breakfast
  • Free breakfast
  • Billiards or pool table
Select Your Room:
11/29/2022 - 11/30/2022
Searching all hotel inventory networks
9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of TRU by Hilton Pigeon Forge Tn

Below are the verified reviews from guests that we have booked recently:
"Nice and clean."
Overall Score5.0/ 5
The room was a little small but everything is new and clean.
(Individual traveler, booked 1 room), from US flag
29-Aug-2021 Verified Review, stayed from Sun Aug 22 to Thu Aug 26 2021 at a $99.74 average nightly rate.
"Okay"
Overall Score3.0/ 5
The rooms were clean but far too small.
(Individual traveler, booked 1 room), from US flag
14-May-2021 Verified Review, stayed from Mon May 10 to Wed May 12 2021 at a $109.99 average nightly rate.
"Wonderful hotel for the money."
Overall Score5.0/ 5
Hotel was clean, rooms were spacious and tidy, the staff was friendly, the sky bar was a wonderful hangout spot and it was super close to baseball facilities!
(Individual traveler, booked 1 room), from US flag
04-May-2021 Verified Review, stayed from Fri Apr 30 to Sun May 02 2021 at a $160.99 average nightly rate.
"Great Experience"
Overall Score5.0/ 5
Hotel was clean, staff was very pleasant. First time taking a dog to hotel they were very inviting with our puppy.
(Individual traveler, booked 1 room), from US flag
22-Feb-2021 Verified Review, stayed from Fri Feb 19 to Sun Feb 21 2021 at a $119.00 average nightly rate.
"Smoky mountain retreat."
Overall Score5.0/ 5
Nice rooms. Friendly staff. Overall a great experience.
(Individual traveler, booked 1 room), from US flag
16-Jan-2021 Verified Review, stayed from Thu Jan 14 to Sat Jan 16 2021 at a $146.99 average nightly rate.

Summary of Verified Reviews

90
Excellent

Summary of 719 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 90/100 based on reviews from all travelers.

Excellent hotel. Fantastic service. Awesome vibe.

Vibe

94/100
51 reviews

Awesome vibe. Pleasant entrance area. Modern Hotel. Stylish hotel. Friendly atmosphere.

Location

94/100
117 reviews

Well-located, although unfortunately the parking isn't easy.

Service

87/100
172 reviews

Friendly and professional service with decent reception and housekeeping.

Breakfast

86/100
121 reviews

Tasty breakfast.

Amenities

86/100
100 reviews

Great buildings with excellent terrace and entrance.

Cleanliness

86/100
160 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

Room

62/100
227 reviews

Rooms and bathrooms were clean. Small, poorly maintained rooms with subpar minibars and kitchenettes. Great views, but low quality air conditioning, televisions, and furnishing. Great shower.

Value

45/100
25 reviews

Value for money could be better.

WiFi

45/100
5 reviews

Wifi quality could be improved.

Comfort

41/100
126 reviews

Small, noisy, uncomfortable rooms with poor A/C.

Rated 87/100 based on reviews from families.

Great view. Great shower.

Location

95/100
40 reviews

Great location.

Vibe

93/100
25 reviews

Awesome vibe. Modern Hotel. Pleasant entrance area. Friendly atmosphere.

Service

90/100
71 reviews

Friendly service, and reception was okay.

Breakfast

86/100
59 reviews

Tasty breakfast.

Amenities

86/100
43 reviews

Great buildings with excellent terrace and entrance.

Cleanliness

85/100
75 reviews

Clean hotel facilities. Clean rooms.

Room

61/100
103 reviews

Rooms and bathrooms are alright. Small, yet clean rooms with lovely views. Guests didn't love the furnishing or kitchenettes. Great shower.

Value

42/100
14 reviews

Value for money could be better.

Comfort

38/100
56 reviews

Rooms are described as uncomfortable, loud and cramped.

Rated 84/100 based on reviews from couples.

Great location. Friendly service.

Location

95/100
27 reviews

Great location.

Vibe

92/100
8 reviews

Awesome vibe.

Cleanliness

88/100
23 reviews

Clean hotel facilities. Clean rooms.

Amenities

87/100
20 reviews

Nice hotel buildings and lovely terraces.

Service

85/100
32 reviews

Friendly service.

Breakfast

84/100
23 reviews

Tasty breakfast.

Food

66/100
6 reviews

Food is all right.

Room

59/100
38 reviews

Room is clean and bathroom is alright. Small rooms with substandard furnishing.

Value

48/100
6 reviews

Value for money could be better.

Comfort

39/100
23 reviews

Uncomfortable, cramped rooms, with poor beds.

Rated 85/100 based on reviews from all travelers.

Excellent hotel. Fantastic service. Awesome vibe.

Vibe

94/100
51 reviews

Awesome vibe. Pleasant entrance area. Modern Hotel. Stylish hotel. Friendly atmosphere.

Location

94/100
116 reviews

Well-located, although unfortunately the parking isn't easy.

Cleanliness

87/100
159 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

Service

87/100
171 reviews

Friendly and professional service with decent reception and housekeeping.

Breakfast

86/100
121 reviews

Tasty breakfast.

Amenities

86/100
100 reviews

Great buildings with excellent terrace and entrance.

Room

63/100
224 reviews

Rooms and bathrooms were clean. Small, poorly maintained rooms with subpar minibars and kitchenettes. Great views, but low quality air conditioning, televisions, and furnishing. Great shower.

Value

45/100
25 reviews

Value for money could be better.

WiFi

45/100
5 reviews

Wifi quality could be improved.

Comfort

41/100
126 reviews

Small, noisy, uncomfortable rooms with poor A/C.

Rated 86/100 based on reviews from families.

Great view. Great shower.

Location

95/100
40 reviews

Great location.

Vibe

93/100
25 reviews

Awesome vibe. Modern Hotel. Pleasant entrance area. Friendly atmosphere.

Service

90/100
71 reviews

Friendly service, and reception was okay.

Cleanliness

86/100
74 reviews

Clean hotel facilities. Clean rooms.

Breakfast

86/100
59 reviews

Tasty breakfast.

Amenities

86/100
43 reviews

Great buildings with excellent terrace and entrance.

Room

62/100
101 reviews

Rooms and bathrooms are alright. Small, yet clean rooms with lovely views. Beds, furniture and kitchenette are below average. Great shower.

Value

42/100
14 reviews

Value for money could be better.

Comfort

38/100
56 reviews

Small, uncomfortable rooms with subpar beds and too much noise.

Rated 80/100 based on reviews from couples.

Great location. Fantastic service.

Location

95/100
26 reviews

Great location.

Vibe

92/100
8 reviews

Awesome vibe.

Cleanliness

88/100
23 reviews

Clean hotel facilities. Clean rooms.

Amenities

87/100
20 reviews

Nice hotel buildings and lovely terraces.

Breakfast

84/100
23 reviews

Tasty breakfast.

Service

84/100
31 reviews

Friendly service.

Food

66/100
6 reviews

Food is all right.

Room

59/100
37 reviews

Room is clean and bathroom is alright. Small rooms with substandard furnishing.

Value

48/100
6 reviews

Value for money could be better.

Comfort

39/100
23 reviews

Uncomfortable, cramped rooms, with poor beds.

Review Semantics by TrustYou

Property Description

With a stay at Tru by Hilton Pigeon Forge, TN in Pigeon Forge, you'll be within a 5-minute drive of Titanic Museum and Island at Pigeon Forge. This hotel is 5.6 mi (9 km) from Dollywood and 1.3 mi (2.2 km) from LeConte Center At Pigeon Forge.

Grab a bite from the snack bar/deli serving guests of Tru by Hilton Pigeon Forge, TN. A complimentary continental breakfast is served daily from 7 AM to 10 AM.

Make yourself at home in one of the 102 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Pigeon River Crossing - 0.4 km / 0.2 mi
LeConte Center At Pigeon Forge - 0.7 km / 0.4 mi
Great Smoky Mountain Murder Mystery Dinner Show - 0.9 km / 0.5 mi
Pigeon Forge Snow - 0.9 km / 0.6 mi
Island at Pigeon Forge - 0.9 km / 0.6 mi
The Track - 1.1 km / 0.7 mi
The Comedy Barn Theater - 1.2 km / 0.7 mi
Elvis Museum - 1.2 km / 0.8 mi
Lumberjack Feud - 1.3 km / 0.8 mi
Xtreme Racing Center - 1.3 km / 0.8 mi
Great Smoky Mountain Wheel - 1.3 km / 0.8 mi
Rockin' Raceway Arcade - 1.5 km / 0.9 mi
MagiQuest - 1.5 km / 0.9 mi
Pigeon Forge Gem Mine - 1.6 km / 1 mi
The Ripken Experience - Pigeon Forge - 1.7 km / 1 mi

The preferred airport for Tru by Hilton Pigeon Forge, TN is McGhee Tyson Airport (TYS) - 57.8 km / 35.9 mi

Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, tour/ticket assistance, and a picnic area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Express check-in
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible pool
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Well-lit path to entrance
  • Number of indoor pools - 1
  • Picnic area
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Year Built - 2018
  • Total number of rooms - 102
  • Number of floors - 5
  • Professional property host/manager
  • LGBTQ friendly
  • No rollaway/extra beds available
  • Free continental breakfast
  • Area shuttle (surcharge)
  • Rooftop terrace
  • Off-street parking
  • Luggage storage
  • Free breakfast
  • Express check-out
  • Billiards or pool table
  • Business center
  • 24-hour front desk
  • Electric car charging station
  • Daily
  • Wheelchair-accessible meeting spaces/business center
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Snack bar/deli
  • Elevator
  • Free self parking
  • Fitness facilities

Airport & Shuttle Information

45 miles to McGee Tyson, Knoxville TN

Local Shuttle Info: Trolley Service Available throughout city

Breakfast Information

Complimentary Top It Breakfast - 7am-10am

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 100

Maximum number of pets per room 2

Only dogs and cats are allowed

Pet maximum weight in kg is 45

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Pets allowed

$50.00 non-refundable pet fee per stay - 2 pet limit per room - up to 100lbs.

Parking Info

Complimentary parking - no trailer parking - 2 car per room limit

Internet / WiFI

Complimentary Wifi

Misc Fees / Policies

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 179 (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

About TRU by Hilton

  • Catered to younger, millennial travelers looking for unique design and affordability with the first hotel opening in late July 2017 and 102 properties signed on for development throughout the U.S.
  • Tru by Hilton offers a true, customized experience for guests with a large 2,800 square-foot multifunctional lobby, perfect for lounging, eating, mingling or working. Complimentary high-speed internet access, wireless printing, and board games are also available to enjoy throughout every lounge space.
  • To stay energized throughout the day, the Eat. & Sip. Market has local, gourmet snacks and drinks (including beer and wine) and complimentary Italian brewed coffee, organic Stash tea and hot chocolate in the lobby 24/7.
  • Modern designed guest rooms feature large oversized windows delivering plenty of natural light with additional amenities including free Wi-Fi, multiple charging outlets, and 150 DirecTV channels.
  • Also available on property is a fitness center delivering free weights, cardio equipment, as well as workout routines straight from their fitness center tablet. In the morning time, guests can build their own free breakfast with up to 30 sweet and savory toppings to choose from.
  • Earn and redeem Hilton Honors points for free hotel nights, travel and transportation, shopping, dining and other exclusive benefits. All Hilton Honors members have access to complimentary Wi-Fi, water and snacks, digital check-ins and late check-outs at no extra cost.

The TRU by Hilton highlights above are subject to change without notice.

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